PAYMENT AND SHIPPING

PAYMENT METHODS:

The processing and subsequent dispatch of orders will be carried out after receiving and identifying the payment.

Lullaby Bebé You have three options to pay for your purchase:

  • Credit card: VISA, MASTERCARD (By secure payment REDSYS - Caja Rural).
  • Paypal (Paypal will charge a surcharge for making the payment through this way of 0,35 + 3.4% of the total purchase).
  • Bank Transfer or entry at the window (Caja Rural Group). If you choose this method, you will receive an email with the bank account and other information necessary to make the payment. Please note that transfers usually take 1-2 business days to be reflected. If you want to speed up the shipping process, send us your proof of payment to lullabybaby@lullabybaby.com

 

SHIPPING

OBSERVATIONS FOR PENINSULA (SPAIN):

    • FREE express delivery from 30 euros of purchase.
    • Lullaby Bebé makes its deliveries both in peninsular Spain and in the Balearic Islands. 
    • Delivery times start counting once the payment is received by card, paypal or once the payment is collated if the chosen payment method is bank transfer.
    • Shipping times do not include weekends or local or national holidays.
    • If the delivery address is not correctly completed by the customer, the orders sent by post are automatically returned and we can NOT be held responsible for the time that this return may take or the cost of the second shipment. Please check that your delivery address is as complete and accurate as possible. 
    • By confirming these PURCHASE TERMS, the customer agrees to pay second postage in cases of returns for incomplete addresses, not completed by the same and for shipments not claimed in time.
  • In the case of choosing express delivery, we PLEASE put the address where you are going to receive the order since, if you change that address when talking to the carrier, an additional cost of transport will be passed on.

In peninsular Spain, we make deliveries according to the method contracted by the client during the purchase process:

LOW - COST. THIS SHIPPING WILL RESULT FREE IF YOUR PURCHASE EXCEEDS 30€.

By choosing this shipment, the customer will pay an amount of 2,95€ euros and you will receive it at your home in a maximum of 72 working hours after the order leaves our facilities. 

Including manufacturing time and processing by us, your package will take a total of 5 to 7 business days to arrive at the address you provide us (the total time depends on whether it is a product in stock or is it customized and therefore must be manufactured to order). Shipping with the possibility of tracking. 

EXPRESS DELIVERYTHIS SHIPPING WILL RESULT FREE IF YOUR PURCHASE EXCEEDS 60€.

By choosing this shipment, the customer will pay an amount of 3,99€ euros and you will receive it at your home in 24/48 working hours after the order leaves our facilities.

Including the time of manufacture and processing of the items, your package will take a TOTAL of 2 to 4 business days to arrive at the address you provide us (the total time depends on whether it is a product in stock or is it customized and therefore must be manufactured to order). Shipping with the possibility of tracking.

PREMIUM SHIPPING. THIS SHIPPING WILL RESULT FREE IF YOUR PURCHASE EXCEEDS 100€.

By choosing this shipment, the customer will pay an amount of 5,99€ and your package, which will have priority over the rest of the orders, will be delivered no later than the morning of the third working day (before 14:XNUMX p.m.).

Total: 1-3 business days for customized products and 1 - 2 business days for pregnancy diary or first year book (depending on the time of the order) *.

 

In BALEARES We make deliveries through Certified Mail or Express Mail. The price of said shipment is € 4,95 and will be received within 2-6 working days from when it leaves our facilities.

Including manufacturing and processing time, the total delivery time will be 3 to 8 business days.

CURRENTLY, IT IS NOT POSSIBLE TO MAKE DELIVERIES IN CEUTA, MELILLA AND THE CANARY ISLANDS

 SHIPPING TO EUROPE

 

In Europe we deliver through different shipping agencies. As agencies and prices vary by market, you can simulate a purchase by filling in your country and postal code details to receive a quote.

You will receive it within 2-6 business days from when you leave our facilities.

Including manufacturing and processing time, the total delivery time will be 4 to 10 business days.

 

 

 

 

 

 

 

 

*** Important notice about deliveries: Given the exceptional situation in the country caused by COVID-19, there may be occasional delays in deliveries. We are sorry for the inconvenience that these delays may cause and we greatly appreciate the trust placed in Lullaby Bebé.

Lullaby Bebé undertakes to deliver the orders to the transport agency, within the indicated period. Once delivered to said agency, we are not responsible for delays that may occur in delivery to the customer. Transportation incidents may arise (mechanical breakdowns, routing errors, work saturation on certain dates, adverse weather conditions or others that inevitably alter the usual normality ...) that cause the deadlines indicated as a guideline to not be met. which Lullaby Bebe is alien.